Your dream deck + our process

Don’t trust your dream project to just any firm. The deck king use a stringent, client-centric process to ensure collaboration occurs at every critical junction and that you’re informed every step of the way.

Our deck builders do more than just install decking. They create a breathtaking outdoor areas that are functional with modern living whilst pleasing  your personal aesthetic and incorporating the indigenous flora and fauna of your area.

It’s a thrill when you see your vision implemented right in front of you. Our installers are licensed, bonded, and certified. Each one must pass our rigorous internal certification.

The install phase happens like this:
  • Pre-install walkthrough with your principal installer
  • ​Installation of your decking down to the last detail
  • ​Post-install walkthrough with your principal installer to ensure we’ve nailed it

Our Residential Work Speaks for Itself

There’s nothing more important than your homes outdoor area, after a kitchen a timber deck can add the most value to your home, that's why we tackle every project like it was our own. This commitment to excellence has resulted in a list of very satisfied clients. We’d love to add your name to it.

What makes for a good decking installation company?

We don’t build until you approve our design to the very last detail. And thanks to our patented three-step process, we’re confident you’ll love our designs.  The design phases happens like this:
  • Creation of initial design that captures the essence of your project
  • Formal review of initial design by company’s principal architectural committee
  • Final design delivered to you for approval​
Our planning process is built around you. You’ll collaborate with our designers to meticulously plan every detail without breaking your budget.

The planning phase happens like this: 
  • Initial consultation between you and a lead designer
  • Delivery of detailed plan and budget document 
  • Follow up meeting with you to answer questions and get your stamp of approval

  • Informative sales process - The decking company should be open and transparent about the timber decking products they install and about their own business. They should endeavour to educate you and help you choose the best decking design to meet your needs, not just sell you a deck that makes them the most money.

  • Professional documentation - Good planning and documentation  is the key to ensuring that the installation of your decking will be of high quality, it means that the decking company is serious and organised, which is a good sign. You should be presented with a professional looking quote, displaying all expenses plus, a plan outlining the size and location of your decking area. On signing up, you should be sent an invoice and instructions on what will happen next.

  • Communication - There’s nothing more frustrating than calling a decking installation company and never being able to get through to them. If this is the case during the decking quotation process, walk away fast. If they won’t pick up the phone when you’re trying to give them money, imagine how hard it will be to get hold of them if you have a warranty issue in the future.

  • Professional installation - The deck installers should turn up on time and if not, call ahead to let you know. They should discuss with you the location of your decking and complete work according to the plan. On completion of your decking installation, they’ll show you their work,  The area should be left clean and tidy and all rubbish removed. Warranty and other documentation is generally sent by mail the following week.

  • After sales service - Does the decking installation company follow up.